What is CRYO?
CRYO is a salon-based cryotherapy offering. Treatments are planned at participating salons. CRYO supplies the device, operator training, and the systems used to run appointments once booking opens.
Questions
These answers describe how CRYO is set up today. They are not medical advice, and they do not claim a device clearance or a treatment result.
How will appointments work?
Online booking is not open. When it is approved, a customer will choose a published salon and a catalog treatment. Until then, the booking page is a preview. It does not create an appointment or take payment.
Where do treatments take place?
At salons CRYO has explicitly published on the locations page. If that page is empty, no salon is public yet.
Why are screening and consent required?
CRYO requires a published screening form and a published consent document before a treatment. This page does not publish the waiver text or a contraindication list.
What is the cancellation and rescheduling policy?
When an appointment exists, the current CRYO policy is a recommendation an administrator still reviews:
- A customer cancellation at least 24 hours before the treatment is eligible for a full refund.
- A customer cancellation inside 24 hours can be offered one reschedule when a time is available. A refund in that window needs an administrative exception.
- A no-show is normally nonrefundable unless an administrator grants an exception.
- If the salon cancels or the equipment cannot be used, the policy recommends a full refund.
How do I contact support?
Use the contact form. A support email address is not configured, and this site does not send email yet.